We've talked to the local post office, and asked to check GPS coordinates, … Dec 20, 2016 #1 Hello everyone, I ordered 3 items from Ebay. Reporting in the Philadelphia Inquirer found facilities so full it’s difficult to walk, packages sitting in trailers because there’s no room to unload them, and pre-Thanksgiving postmarks remaining undelivered. Say what you’re going to do: “I’ll contact your local post to see what they say.” 6. Thread starter Sunshine05; Start date Dec 20, 2016; Forums. value of package was over $500 dollars and it was a auto part sent for service that was going to be returned. I've had packages being delivered from USPS that would say "out for delivery" ALL day and I would not get the package. If Track shows my item as successfully delivered, but I have not received it, what should I do? It has received an "En Route" scan, which is an actual, physical scan event. Even when it was suspected that porch pirates stole the package, I filed a claim and both times USPS paid me. The USPS tracking info says it was delivered, but I never got it. I called the main company number, my post office and the post office in the other city with no result. You can call the delivery service on the off chance that they know something, but it's likely not … Package says delivered, but not received. What to Do If You Receive a Late Package . Here’s what to do when your package hasn’t arrived. Archived. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. Shipments that don't require a signature can be left in a safe place at the driver's discretion. Assure the customer you’re on it: “Let me see what I can do to help.” 3. It’s gr Probably went down about an hour after they said it was delivered. I have a package that has been in transit since 9am 2/8/2016 that's after they "mistakenly" sent it to the wrong city. Informed Delivery. So, I watched the mail person delivery my packages to my front door today. A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. I have actually filed two claims with the USPS when packages were verfified delivered but the customer says it was not. UPS says package delivered but it's not here My last Sephora order should've been delivered today and according to my tracking it was delivered this morning at 11am. If it’s still not there, contact your local USPS post office. Posted by 1 year ago. Is it being shown as delivered to your address? Your local PO should/will likely ask the carrier working that day if they recall anything. While I am writing my guy phones says he received it. - denied insurance claims Press J to jump to the feed. We use Amazon a lot here, and for the most part it works beautifully. I live in a large apartment complex thas has parcel lockers. The next update would say something like "customer not available" (packages that require signature) with a scan location of the hub and not my actual city. That is too long. Which is the exact same thing it says on 4 packages I actually did receive. Account Setting. If the parcel or letter was sent with a service that includes tracking, use the Track tool to see its status. - lost packages 5. This is the 2nd time in a week this has happened to a package. The tracking number is 9205590153708655656780. But on very rare occasion, an Amazon order will be marked as having been delivered even though the order has never been received by the person who ordered it. He did tell me usually packages show up in the evening so that helped a little but still. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. Contact customer service. 1 million from Medicaid and committing tax evasion, announced Andrew Murray, U. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. No sign of it. I can't see that scan on the main tracking page, but if it's the case, this would be tremendously good news. The first step that you need to take in such a scenario is to contact FedEx as soon as possible. It will give you a digital preview of your impeding mail item. Received 4 poly-packages which were rubberbanded. Either it's being misdelivered or the worker is leaving it in his truck for some reason and scanning it there (in which case it might be delivered the next day, the ones by me do this sometimes.. think it's a deadline thing), Pretty sure when they scan it records GPS of where, so you could theoretically contact your post office to verify it's not being misdelivered but that's way easier said than done these days. The USPS is in a state of pandemonium right now. Yes, it says "delivered to front door/porch" at 10:04 AM. For tracking your missing mail, CLICK HERE and enter your tracking number to see the status of your mail item. I shipped via USPS Priority Mail, no extra insurance added so I just have coverage up to $50 (I purchased item for more than that, selling it at a loss). We recommend you wait another 2 business days as normally, your package will still arrive. There’s no need to start worrying when a package hasn’t arrived when you expected it. In the case of missing package, you can also go for the Informed Delivery option. But they obviously did not deliver it TO ME. If you’re trying to locate an Amazon package that was not delivered, you’ve come to the right place. Apologize: “I’m so sorry this happened.” 2. I checked online and it was marked as delivered, so I went down to get it and there was no package. If the Track status of your letter or parcel shows as Delivered, but the item has not been received, click here. Widespread shipping delays mean millions of packages won’t arrive in time for Christmas. A package said to be delivered tomorrow came today. Looks like it hasn't quite disappeared yet! Close. Not all addresses get deliveries directly to their doors. - long wait times The tracking number is 9205590153708655656780. Nevertheless, if you are facing a situation where your package hasn’t been delivered to you even when the status says so, here are the steps you should take. Understandably, this isn’t usually an option if it’s a private individual or small company. However, with lost or mis-delivered packages, I believe there is a waiting period to see if the package ever turns up or can be retrieved. Usps currently awaiting package reddit Usps currently awaiting package reddit. What are my options...the USPS says my package was delivered but i did not get it. This subreddit is not affiliated with or endorsed by the United States Postal Service. USPS parcel locker problem. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of Rule 6. The post office has started a case, and we've started a search request online as well. Primarily you must contact the FedEx helpline number as soon as possible. USPS delivery vehicles sometimes use GPS to update tracking and this can cause a premature “Delivered” to show up in your tracking page. So, I watched the mail person delivery my packages to my front door today. Package theft is common this time of year -- right off your doorstep. So maybe it is all wonky. It isn't being stolen because I open the door a few seconds afterwards. Then ask for the required representative. . We’ve done a lot of research and we’re here to help you locate or replace your missing, lost or stolen Amazon package. I would recommend starting with your local post office first. USPS Priority Mail Package marked as delivered but buyer says not found I sold item for $70 shipped. Here's what to do if your order from Amazon hasn't shown up even though Amazon has it marked as delivered. You may wish to also contact the sender to see what options they may suggest, ie. You can enter 35 tracking number maximum, separated by a comma. Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. Received 4 poly-packages which were rubberbanded. Include the following points: 1. Waited and watched him walk away before opening my door. However, I checked all around my front porch, my mailbox and in the bushes and there was no package. Thank you so much for checking, @Ishibi, and @tinyejp! this is very frustrating. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery. Write a “Etsy Package Was Not Delivered” note and keep it handy. A lot of people have their share of bad experiences with the USPS. Since you can't prove that's what happened and the delivery service says it was delivered, there's not much you can do. Contact FedEx immediately . Sunshine05 Member. New comments cannot be posted and votes cannot be cast. I DID receive two other items on the same day, that I bought from other ebay sellers. The company can run a trace on the shipment. Press question mark to learn the rest of the keyboard shortcuts. reship. A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. For example i just went to my mailbox and got my package that still says “in transit” Meanwhile I have another undelivered package that was marked as “delivered” yesterday. USPS says delivered, I phone my guy and he hasn’t received it. Waited and watched him walk away before opening my door. Share your stories, and we'll collectively try to help you. Thanks for this update! If your order has been shipped via USPS, we … Press question mark to learn the rest of the keyboard shortcuts. Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. I was home all day. Too many people wait for a week or more before they call. Mar 1, 2016 31 3 United States. What the hell is going on? Hi folks - we had a package supposedly delivered on 8/3/19, but despite waiting for it all day, we didn't so much as see the mail truck. Opened a case which - because it was delivered - was closed immediately. Yes, you’ve taken the proper steps. Press J to jump to the feed. You are assuming the carrier is competent, trustworthy and properly equipped. What to do when my FedEx package says delivered, but I never received it? Note each possibility and how the customer can help (see below). If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. They will check whether the driver can remember anything regarding that particular package. 1. Then one of my eBay purchases said it was delivered at 10:04 AM - the same time stamp as the other packages.... but this item WAS NOT delivered. Any time I have ever had a package go missing or marked delivered and not actually here my local post office usually sorts it out that day or the next and I haven't had to go through the main usps customer service line ever. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package. Most of the time it got delayed somewhere, which you can simply check through our track-and-trace service. Is there anything else we can do from our side, or any other advice you have? Packages that said they were delivered Monday are still not. More posts from the usps_complaints community. - damaged goods eBay Forum . We've talked to the local post office, and asked to check GPS coordinates, but when they checked, those come up with an error apparently. Anytime you have an issue with a delivery, call the post office at once. ANOTHER UPDATE: the package that was said to be delivered Friday 4:59 came today. Amazon Package not Delivered? What stinks is I opened an inquiry on the missing one but it was immediately resolved because of course it shows it was delivered. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. Here’s the guide on What to do when Fedex delivers your package to wrong address. It’s always a good idea to check no matter what. The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. Update - package was found and delivered today. - horrible customer service So it is all wonky. There have also been a few times when the package just simply never showed up. Shopping Resources. It seems they located the item in question at about 1pm. But you don’t have to panic when your Amazon package not delivered. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Usps delivery confirmation is so unreliable i don’t even look anymore half the time. Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. Mail item has not arrived by the expected date. Now it says it is still in the usps facility with the same scan. UPDATE: the package was delivered today. Package says delivered, but not received. Thank the… I've had a few instances though where my packages were delivered to the neighbors across the street, so I would check with them as a just in case. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. If the delivery status of your package remains unclear, be sure to contact us straight away. Then you should directly contact the shipper. Employment requirements. 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